Terms and Conditions

Usage of Steadfast Technics is conditional upon the acceptance of these terms and conditions. If you do not agree to the terms and conditions, along with our stated Return and Shipping policies, do not access, use or order from this site. Steadfast Technics reserves the right, without notification, to make changes to these terms and conditions as well as our Return and Shipping policies. You accept responsibility to review this page prior to submitting an order on this website.
You agree that you are at least 18 years old or are visiting the site under the supervision of an adult or guardian.

Acceptance of Orders
Steadfast Technics reserves the right to accept or reject any order prior to shipping at our exclusive discretion. The receipt of an order confirmation email is not acceptance of an order. Due to security concerns it may be possible that customer information will be subject to verification.

Steadfast Technics shall not be held responsible and will not be liable for any damage due to the purchase and use of any product, service or software.

We reserve the right to limit quantities at our sole discretion.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect product information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Product Availability and Delivery Times
Products advertised for sale on Steadfast Technics are subject to availability. If we are unable to provide a product you will not be charged for such products or your credit card will be issued credit. We are not responsible for any other compensation or losses you may incur for our inability to provide products.

Every attempt is made to deliver products in the time stated on product pages and as quickly as possible. Stated delivery times are not guaranteed.

Price Changes
Product prices can change from time to time based on vendor or manufacturer cost changes or competitive market forces without notice.

Order Cancellation
Once placed order cannot be canceled or changed. Orders are processed quickly. Once the checkout process is completed our warehouses are notified immediately to complete your order. Please follow our Return procedures on orders placed and shipped. Undamaged orders which are refused delivery will have shipping costs deducted from any refund.

Restocking Fees
A restocking fee of 20% may apply on certain orders. See Return Policy page for list of manufacturers where a restocking fee may apply.

Risk of Loss
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier.

With your purchase you accept our stated Returns Policies.

All product names and company logos displayed on this website remain the trademarks of their respective owners.

The contents of Steadfast Technics website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

Change of Use
Steadfast Technics reserves the right to: 1) Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Steadfast Technics shall not be liable to you for any such change or removal and. 2) Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Links to Third Party Websites
Steadfast Technics Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Steadfast Technics or otherwise used by Steadfast Technics as permitted by law. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

Disclaimers and Limitation of Liability
The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, Steadfast Technics will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Steadfast Technics makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Steadfast Technics for death or personal injury as a result of the negligence of Steadfast Technics or that of its employees or agents.

Privacy Policy

We will never rent, sell, share or otherwise disclose any of your personal information to third parties.  At any time, you may opt out from receiving information from us and ask us to remove your contact information from our database.  

You agree to indemnify and hold Steadfast Technics and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Steadfast Technics arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Minnesota, USA. As such, the laws of the State of Minnesota will govern these disclaimers, terms and conditions, without giving effect to any principles of conflict of law.

Our Address
Questions or comments regarding our Terms and Conditions may be sent to: Steadfast Technics – 4080 West Broadway, Suite 104, Robbinsdale, MN 55422 Add Return Policy

Return Policy
Your satisfaction is our goal. With that in mind, Steadfast will accept returns for any unopened, unused product in original, undamaged, resalable, "as-new" packaging within 30 days of your order. It is important that all original packaging be included to qualify for a refund. Shipping costs are non-refundable.

There are some items which do not qualify for refunds. They are: Electronics (camcorders, televisions, etc.), assembled or installed furniture, food/beverages, custom orders (including large quantity, specially priced quoted orders) and medicines such as aspirin.

Return Procedure
Contact us at or by phone at (763) 588-3877.


  • We must have the following information to complete your Return Authorization:
  • Order Number
  • Item/Item number of the product(s) you’d like to return
  • Quantity of items you’d like to return
  • Return reason – Defective, Damaged, Wrong Item, etc.
  • Condition of the products (opened or unopened)


Damage Claims or Shortages Important Notice:
Any claims for damage and/or shortages MUST be reported in 48 hours without exception. Be sure to check your deliveries upon receipt.

We will reply to your request within one business day with a Return Authorization Number and instructions on where to ship your return. Please do not ship products to our Customer Service location. Instead be sure to ship to the warehouse included with your RA email. When shipping returns to the warehouse it is our suggestion that you use a carrier providing proof of delivery such as UPS or FedEx.

We will not accept a return without an RA.

Please allow up to 21 days for returns to be processed and credit issued. Why up to 21 days? Because we must wait for the product to arrive at one of our warehouses. They must not just receive it, they must check it in, make sure it's in resalable condition, and do the paperwork for the return. Then that information needs to be filtered back to our accounting department where they go throw normal accounting procedures and then return your payment. Simply put, we wish there were a faster and more efficient way to do this but given that our warehouses process thousands of orders per day it's just the way it's got to be.

You pay for shipping when returning products.
We will pay for return shipping only when products delivered are defective, damaged or the wrong product was received from what was ordered. Reports of damaged items, wrong items or defective items must be made within 48 hours of receipt of shipment.

We accept returns for up to 30 days.

Any unopened item may be returned for credit (shipping is at the customer's cost). All original packaging and contents must be included to receive credit for returned products. Some products are ordered direct from the manufacturer (shredders, office machines, office furniture, etc - manufacturers include Tennsco, Iceberg, Balt, Fellowes, GBC, Martin Yale, HON,Acco, Mayline, Eurotech, Nightingale, Sentry, Fireking, Safco, Global and other large office machines and furniture items). Returns to some of these manufacturers can incur a restocking fee (the percentage depends on the manufacturer) - be sure to inquire with customer service if you have a question about this before ordering. HON products are not returnable. It is very important that you contact us first if there are problems with office machines, shredders or similar products before simply returning them. If you are unsure of return policy on a product call 763 588 3877 before ordering to get clarification as each manufacturer has a different return policy.